Ashok Leyland has inaugurated its Uptime Solution Centre at Ennore. The future-ready facility, with its cutting-edge technology and proprietary predictive analytics, aims to change the aftersales landscape by ensuring maximum fleet utilisation for commercial vehicle operators across India.
Shenu Agarwal, MD and CEO, Ashok Leyland said, “With advanced technology and a cross-functional team of experts, we aim to maximise fleet uptime and ensure our vehicles deliver exceptional performance.”
Sanjeev Kumar, President MHCV, Ashok Leyland said, “We have combined predictive analytics with real-time monitoring to make our vehicles more reliable and to create a smarter, quicker service system. This Center will provide our customers with useful insights about their vehicle’s operation and help them proactively address any potential issues ensuring that their businesses are on track.”
Ashok Leyland has a nationwide network of over 52,000 touchpoints, including Dealers, Authorised Service Centers, SASSY, Parts Distributors, Exclusive Parts Stores (ALRPS), AL Parts Retailers and AL Mechanics, all of which are seamlessly integrated with the Uptime Centre. This network integration guarantees effective coordination and communication, facilitating quick repairs, easy access to parts, and improved service assistance.
